Payment Policy

Last Updated: 03-Aug-2026

At AMC Bay, we strive to provide a secure, seamless, and transparent payment experience for all our customers. This Payment Policy explains the payment methods we accept, how transactions are processed, and important information regarding billing, security, and order confirmation.

Accepted Payment Methods

We accept the following payment methods:

  • Credit Cards: Visa, MasterCard, American Express, Discover

  • Debit Cards: Visa and MasterCard debit cards

  • Digital Payments: PayPal, Apple Pay, Google Pay

  • Gift Cards: AMC Bay gift cards (if applicable)

All payments must be made in U.S. Dollars (USD) .

Payment Security

Your payment security is our top priority. We take the following measures to protect your financial information:

  • SSL Encryption: All payment transactions are protected by Secure Socket Layer (SSL) encryption technology.

  • PCI Compliance: Our payment gateways are fully PCI-DSS compliant, ensuring your card information is handled securely.

  • No Storage of Card Details: AMC Bay does not store or have direct access to your full credit card numbers, CVV codes, or sensitive payment data. All payment information is processed directly by our trusted third-party payment providers.

Order Authorization & Confirmation

  • Authorization: When you place an order, your payment method will be authorized to ensure funds are available. This is a temporary hold and not a charge.

  • Confirmation: Once your order is successfully placed and payment is confirmed, you will receive an order confirmation email with details of your purchase.

  • Order Acceptance: AMC Bay reserves the right to cancel or refuse any order due to suspected fraud, pricing errors, stock unavailability, or other valid reasons. If your order is canceled after payment, a full refund will be issued.

Fraud Prevention

To protect our customers and prevent fraudulent transactions, we may:

  • Request additional verification for orders flagged for review.

  • Contact you to confirm your identity or order details.

  • Cancel orders that appear suspicious or unauthorized.

We appreciate your cooperation in helping us maintain a secure shopping environment.

Billing Information

Please ensure that:

  • Your billing address matches the address on file with your payment provider.

  • The name on your payment method matches the name provided during checkout.

  • Your contact information is correct to receive order updates and confirmations.

Inaccurate or mismatched billing information may result in delays, order cancellation, or additional verification requirements.

Payment Issues

If your payment is declined, please check the following:

  • Ensure your card has sufficient funds.

  • Verify that your billing details are entered correctly.

  • Contact your bank or payment provider to authorize the transaction.

If you continue to experience issues, please contact our support team for assistance.

Refunds

Refunds are processed in accordance with our Return & Refund Policy . Please note:

  • Refunds will be issued to the original payment method used at checkout.

  • Processing times vary depending on your bank or payment provider (typically 5, 10 business days).

  • If a refund is declined or fails, we will contact you to arrange an alternative resolution.

Payment Disputes

If you believe a charge on your statement is incorrect or unauthorized, please contact our customer support team immediately. We will investigate the issue and work with you to resolve it in a timely and fair manner.

Currency

All prices and transactions on AMC Bay are processed in U.S. Dollars (USD) . If you are shopping from outside the United States, your payment provider may charge additional currency conversion fees. AMC Bay is not responsible for these fees.

Contact Us

If you have any questions about our payment process, security measures, or if you encounter any payment related issues, please contact our support team:

Business Name: Amcbay (A brand of AMC US LLC)
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
Business Email: support@amcbay.com
Business Phone: +1 (505) 523-2683
Business Address: 1209 Mountain Road Pl NE, Suite R, Albuquerque, NM 87110, United States